Redrow: IT Helpdesk Apprentice - Redrow Group Services

IT Helpdesk Apprentice

This vacancy has now expired, and is not accepting any new applications.

Please search for live opportunities or use the Register Interest facility to sign up for job alerts and/or leave your CV speculatively.

Redrow Group Services
St Davids Park, Ewloe
Fixed Term
Competitive salary

Closing Date: 30/09/2019

This vacancy has now expired, and is not accepting any new applications.

Please search for live opportunities or use the Register Interest facility to sign up for job alerts and/or leave your CV speculatively.

Summary

The Help Desk team works with the Technical Support and Software Support teams to deliver an efficient and cost effective IT service to the Redrow group of companies.

The responsibilities of the team include logging new and tracking existing IT incidents to conclusion using our Help Desk database, resolving minor IT issues, answering and tackling all telephone calls into the Technical support and Help Desk teams, supply of stock consumables, administration of user accounts, application and user security audits.

The succesfull candidate will be heavily involved with day-to-day Help Desk activities including resolution of minor IT problems, answering and distributing telephone calls to members of the Technical support team whilst working towards a level 2 apprenticeship with Coleg Cambria. 

What we are looking for

Here at Redrow we focus on getting the right people, to help us with our recruitment, we would like you to demonstrate your skills and experience, including:


- Experience of strong communication skills and working well in teams

- Working to deadlines, reliability and attention to detail

- Organisational skills

- A positive, "can-do" attitude

- Flexibility in your approach to working

What we can do for you

We've been building a proud reputation for beautiful high quality homes across England and Wales for nearly 50 years. Key to our success are the many talented people working in every department across the business who are committed to excellence. We encourage them all to grow and maximise their potential by working with like-minded people who share their vision and values.

At Redrow we are committed to continuously promoting Equality, Diversity and Inclusion (ED&I) throughout the business to build a culture that is inclusive to all, actively values difference and ensures everyone is treated fairly.

Supporting the physical, emotional and financial wellbeing of our people really matters and it\'s something we take very seriously. The health and wellbeing of our employees and sub-contractors is embedded at the heart of our culture and as part of this, we offer a wide range of wellbeing programmes, initiatives and education to support our colleagues both in work and in their personal lives.

We promote a culture of development and believe in investing in each individual to help them fulfil their personal goals, excel in their current role and support their future career progression.

Application tips

It’s not just about the placements we offer; Redrow want the right people working for us. As we expect a lot of applications, we need our successful candidates to stand out from the rest. We like our people to be different – so what sets you apart? What can you offer us? Why do you want to work at Redrow? 

Be clear and concise, and make sure that everything that goes into your application represents your qualities.

What next? Our recruitment and selection process is designed specifically to get the best from you and demonstrate your personal qualities. So be yourself, take initiative, get involved and enjoy it!

Good luck!

Redrow is an equal opportunities employer and welcomes applications from all suitably qualified candidates, regardless of their race, sex, disability, religion/belief, sexual orientation, or age.