IT Helpdesk Systems and Testing Apprentice

Redrow Group Services
Number of positions for this role
St Davids Park, Ewloe

This is an opportunity for a bright and enthusiastic A-level student to make a difference to their work colleagues.

If you are a logical and organised individual you could be answering IT Systems calls from colleagues across the country assisting them to make the most of our industry leading systems.

You will work under the guidance of the IT Systems Helpdesk and Testing Analyst to answer calls from colleagues.

This is much more than a telephone answering role, the correct candidate will learn how to use our industry leading systems so they can:-

Give guidance to systems users
Properly record issues with our systems to pass on to our developers
Testing of any proposed resolutions to issues
Take part in ongoing system upgrade testing
Assist with the production of Helpdesk statistics and analysis
Gain training in SQL to develop your IT skills

What we are looking for

It’s not just about the placements we offer; Redrow want the right people working for us. As we expect a lot of applications, we need our successful candidates to stand out from the rest. We like our people to be different – so what sets you apart? What can you offer us? Why do you want to work at Redrow?

What next? Our recruitment and selection process is designed specifically to get the best from you and demonstrate your personal qualities. So be yourself, take initiative, get involved and enjoy it!

Good luck!

Redrow is an equal opportunities employer and welcomes applications from all suitably qualified candidates, regardless of their race, sex, disability, religion/belief, sexual orientation, or age.

Application tips

Be clear and concise, and make sure that everything that goes into your application represents your qualities.

Closing Date