Redrow: Communications Manager - Redrow Group Services

Communications Manager

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Redrow Group Services
Tamworth
Permanent
Competitive salary

Closing Date: 17/01/2020

This vacancy has now expired, and is not accepting any new applications.

Please search for live opportunities or use the Register Interest facility to sign up for job alerts and/or leave your CV speculatively.

Summary

To play a key role in implementing Redrow’s external communications strategy. Monitoring the performance of PR agencies and helping to manage their activity, to implementing campaigns and assisting with media relations and crisis situations – ensuring all targets and SLA’s are met / exceeded.

To help implement Redrow’s Social Media Strategy and manage customer / stakeholder social media engagement. Monitor and report on the effectiveness of the strategy and identify improvements.

To co-ordinate the creation and delivery of content around key events and business activities such as our annual apprenticeship research and our social impact report.

To ensure consistency between Redrow’s corporate website and social media channels in terms of content, tone of voice and messaging.

The primary objectives are to play a key role in delivering Redrow’s communications strategy, ensuring Redrow continues to grow and improve its reputation amongst all key stakeholders. To work closely with Redrow’s teams to deliver communications and social media strategies to meet the business’ key strategic objectives.

 

Key Responsibilities

  • To play a key role in delivering Redrow’s external communications strategy – enhancing Redrow’s reputation amongst key stakeholders.

  • To help manage Redrow’s social media engagement with customers and other key stakeholders – ensuring all SLA’s are met.

  • To assist in handling media enquiries versus all business / journalist deadlines.

  • To monitor, and hold to account, Redrow’s network of PR agencies ensuring they are high performing and delivering Redrow’s communications strategy.

  • To liaise with divisional teams, ensuring a joined up approach between PR and local requirements.

  • To help produce and co-ordinate content production relating to national and industry events such as National Apprenticeship Week, New Homes Week etc.

  • To ensure the PLC website is continually kept up to date and remains representative of Redrow’s mission, approach and values.

  • Take lead responsibility for corporate social media channels, meeting / exceeding all growth / engagement targets and SLA’s and managing.

  • To help deliver an effective case study programme across Redrow – producing high quality and up-to-date content drawn from across the business.

  • To work in partnership with key contacts across the business to ensure the effective delivery of communications strategy.

  • To promote Redrow’s three sustainable business themes: Thriving Communities, Building Responsibly and Valuing People.

  • To contribute to the creation of Redrow’s Annual Report and other associated content.

  • Working in close collaboration with Marketing, to help deliver Redrow’s overall marketing, video and social media strategy.

  • To ensure that all written content is of high standard, whether it is produced internally or externally.

What we can do for you

We've been building a proud reputation for beautiful high quality homes across England and Wales for nearly 50 years. Key to our success are the many talented people working in every department across the business who are committed to excellence. We encourage them all to grow and maximise their potential by working with like-minded people who share their vision and values.

At Redrow we are committed to continuously promoting Equality, Diversity and Inclusion (ED&I) throughout the business to build a culture that is inclusive to all, actively values difference and ensures everyone is treated fairly.

Supporting the physical, emotional and financial wellbeing of our people really matters and it\'s something we take very seriously. The health and wellbeing of our employees and sub-contractors is embedded at the heart of our culture and as part of this, we offer a wide range of wellbeing programmes, initiatives and education to support our colleagues both in work and in their personal lives.

We promote a culture of development and believe in investing in each individual to help them fulfil their personal goals, excel in their current role and support their future career progression.

Job Description