Office Apprentice - Customer Service

Redrow Homes South East
Number of positions for this role
Southeast - Ebbsfleet

About Redrow Homes

Redrow is the UK’s fastest growing house builder.

Our purpose is to create a better way for people to live. We care about the quality of homes we build, the people who help us build them, the communities we create and the societies in which we live.

The person must be reliable, enthusiastic and conscientious whilst displaying common sense and flexibility in supporting the department.



What we are looking for
  • To provide cover for the main reception, this will involve  greeting visitors, answering a high volume of telephone calls, setting up and clearing meeting rooms
  • To review the voicemails and distribute these to the relevant team members.
  • Changing the voicemail message as and when required.
  • Updating the noticeboards on a daily basis.
  • To provide administrative assistance to the department and other departments where required.
  • To assist with photocopying and collation of material including high volume of scanning and shredding.
  • Uploading the Courtesy Check lists onto the system.
  • Raise purchase orders using in house system.
  • To ensure all surveys are distributed to the department and the business as a whole.
  • To ensure that there is sufficient stationery and required supplies within the department and to reorder as and when required. 
  • Departmental filing on a regular basis including uploading onto electronic document management system.Uploading the curtesy
  • Ensure familiarity with Redrow’s Group Health, Safety and Environmental policies and comply with employee responsibilities.
  • At all times comply with company policies, procedures and instructions.
  • Implement new ideas and methods and continue to seek ways of both improving the contribution to the organisation’s goals and enhancing the reputation of the company.
  • To identify the need for improved office procedures.
  • Other ad hoc duties as required

These are illustrative duties and the post holder will be expected to become involved in a range of work to enable the region to respond effectively to the requirements of the business.

Application tips

It’s not just about the placements we offer; Redrow want the right people working for us. As we expect a lot of applications, we need our successful candidates to stand out from the rest. We like our people to be different – so what sets you apart? What can you offer us? Why do you want to work at Redrow?

Be clear and concise, and make sure that everything that goes into your application represents your qualities.

What next? Our recruitment and selection process is designed specifically to get the best from you and demonstrate your personal qualities. So be yourself, take initiative, get involved and enjoy it!

Good luck!

Redrow is an equal opportunities employer and welcomes applications from all suitably qualified candidates, regardless of their race, sex, disability, religion/belief, sexual orientation, or age.

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