Redrow Homes East Midlands
Number of positions for this role

We are looking for an individual to provide strong administration support to a variety of departments within the Divisional office.

In addition, this role will also provide Reception cover and is expected to professionally operate the Division’s switchboard ensuring all calls are answered promptly and efficiently, directed to the correct person and is expected to greet all customers/suppliers/visitors in a cheerful, enthusiastic and professional manner.

Key Responsibilities

1. Department administration duties include:

  • Plan and organise manager’s work schedule to maximise their use of time, allowing adequate time for meetings to ensure that their day runs smoothly and they have achieved all they have planned to.

  • Travel planning and booking accommodation as required.

  • Handle all phone calls and mail, screening as appropriate to ensure manager’s time is used efficiently.

  • Ensure that the production of typing, including Board Reports, photocopying and scanning is accurately presented in a professional style and is in line with company procedures.

  • Powerpoint presentations.

  • Arrange meetings and seminars, ensuring as appropriate that participants have all relevant papers in advance.

  • Take any relevant training appropriate to the role.

2.         Manage and maintain an effective site filing system, ensuring that filing is completed on a regular basis so all files are kept up to date.

3.         Maintain status information sheets regarding progress of various aspects of the Departments role.

4.         Issue Departmental information as required to the rest of the Group.

5.         General administrative duties for the department and support for other Departments as required.

6.         Other administrative duties as reasonably required by the Department Head.

7.         Reception duties including appropriately handling phone calls and visitor liaison. Other reception duties include;

  • Open the morning post and distribute to appropriate Departments.

  • Ensure sure post and DX are picked up at appropriate times.

  • Arrange couriers for Urgent Packages.

  • Maintain log of staff in the building; and visitors signing in/out book.

  • Receive goods/services into reception and keep a log of deliveries/attendance.

8.         Ensure familiarity with Redrow Group’s Health, Safety and Environmental policies and comply with employee responsibilities.

9.         At all times comply with company policies, procedures and instructions.

10.       Contribute to improving the business, protecting and enhancing the reputation of the company, by putting forward new ideas and, when requested to do so, implementing change.


Closing Date