Receptionist Part Time
This vacancy has now expired, and is not accepting any new applications.
Please search for live opportunities or use the Register Interest facility to sign up for job alerts and/or leave your CV speculatively.
Closing Date: 29/11/2020
This vacancy has now expired, and is not accepting any new applications.
Please search for live opportunities or use the Register Interest facility to sign up for job alerts and/or leave your CV speculatively.
Summary
To professionally operate the Group Head Office switchboard ensuring all calls are answered promptly and efficiently directed to the correct person and greets all customers/suppliers/visitors in a cheerful, enthusiastic and professional manner, making them "feel good" about Redrow.
Based in the Head Office Reception area and working on their own a times, the job holder will welcome and greet both telephone callers and visitors.
Key Responsibilities
1. Handle phone calls
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Answer the phone in a professional and courteous manner as quickly as possible, ideally within 4 rings.
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Determine the purpose of callers and forward the call to the appropriate person or department or interact with the caller on behalf of Redrow Staff.
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Transfer calls as needed.
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Take accurate message from clients wishing to be called back. Deliver these messages to the appropriate member of staff.
2. Visitor Liaison
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Welcome on-site visitors in a professional and courteous manner. Determine the nature of business and announce visitor to the appropriate person or department.
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Keep track of key peoples movements within the building and when they are working away from the office.
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Create good impression of Redrow with your visitor at all available points of contact.
3. Other Duties
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Open the morning post and distribute to appropriate Departments.
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Ensure sure post and DX are picked up at appropriate times.
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Arrange couriers for Urgent Packages.
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Keep reception area tidy.
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Maintain log of staff in the building; and visitors signing in/out book.
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Help other departments with administration duties
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Receive goods/services into reception and keep a log of deliveries/attendance.
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At all times comply with company policies, procedures and instructions.
What we can do for you
We've been building a proud reputation for beautiful high quality homes across England and Wales for nearly 50 years. Key to our success are the many talented people working in every department across the business who are committed to excellence. We encourage them all to grow and maximise their potential by working with like-minded people who share their vision and values.
At Redrow we are committed to continuously promoting Equality, Diversity and Inclusion (ED&I) throughout the business to build a culture that is inclusive to all, actively values difference and ensures everyone is treated fairly.
Supporting the physical, emotional and financial wellbeing of our people really matters and it\'s something we take very seriously. The health and wellbeing of our employees and sub-contractors is embedded at the heart of our culture and as part of this, we offer a wide range of wellbeing programmes, initiatives and education to support our colleagues both in work and in their personal lives.
We promote a culture of development and believe in investing in each individual to help them fulfil their personal goals, excel in their current role and support their future career progression.
