Customer Services Technician

Division
Redrow Homes North West
Department
Customer Services
Number of positions for this role
1
Location
Warrington - North West
Summary

To manage and continually improve the Customer Service experience for Redrow customers to ensure Redrow remains a 5 star builder and a leader in Customer Service at the premium end of the homebuilding industry. The Customer Service Technician will deliver a first class service to our customers and address their maintenance needs and concerns though quality workmanship, professional attitude and within agreed timescales.

Key Responsibilities

1. Maintain a smartly presented, polite, diligent, positive and professional attitude at all times; demonstrate knowledge and build customer confidence
2. Pre-visit interaction with customers to ensure total transparency about what will be done and when
3. Attend appointments as scheduled by the CS team

Job Description
Customer_Service_Technician.pdf
Closing Date
02/07/2021