Customer Service Coordinator - Maternity Cover

This vacancy has now expired, and is not accepting any new applications.

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Division
Redrow Homes South Midlands
Department
Customer Services
Number of positions for this role
1
Location
Northampton
Summary

The Customer Service Coordinator will deliver first class service to our customers throughout the customer service process. The Customer Services team requires the ability to deal effectively and efficiently with all customers and be able to manage customers’ expectations appropriately with the objective of achieving customer satisfaction from our customers.

Responsible for: No direct reports

Responsible to: Customer Services Manager

Key Responsibilities

Champion the customer throughout the business and be the first point of contact with the customer once completion has taken place answering calls and queries accurately and consistently

Maintain a smartly presented, polite, diligent, positive and professional attitude at all times; demonstrate knowledge and build customer confidence

Assist the Head of Customer Service and the Customer Service Manager with day-to-day business and customer requirements

Job Description
Job_Description_Customer_Services_Coordinator_Level_1_updated_May_2021.pdf
Closing Date
23/09/2021

This vacancy has now expired, and is not accepting any new applications.

Please search for live opportunities or use the Register Interest facility to sign up for job alerts and/or leave your CV speculatively.