Apprentice Customer Care and Property Maintenance

Division
Redrow Homes North West
Department
Apprentices
Number of positions for this role
2
Location
North West - WA4 4GE
Summary

Redrow Homes are looking for an individual who is passionate about property maintenance and customer service as well as other aspects of building to join as an Apprentice Customer Care and Property Maintenance.  As part of the apprenticeship you will be studying a L2 Property Maintenance Apprenticeship which will include both theory and practical in various fields such as plumbing, plastering, painting and decorating, carpentry and electrics. This would be undertaken with one of Redrow’s chosen training partners.

Redrow has a proud reputation for building distinctive and high quality homes across England and Wales. We have 16 different departments who all work together to complete one goal, and that is to effectively Design, Build and Sell luxury homes.

As a Trade Apprentice with Redrow, you will join the next generation of house builders, fulfil your passion and start gaining skills needed to build the incredible communities that Redrow are well known for. Housebuilding is an exciting industry and this is the perfect way to kick-start your career.  If you want to start earning while gaining the skills, and qualifications, then Redrow’s Trade Apprentice programme is perfect for you!

Your time as a Trade Apprentice will be split between working on-site with an experienced tradesperson learning from their years of expertise and college based study that will leave you with the essential industry qualification. It takes time to learn the quality and skills necessary to be the best and we are looking for candidates who are willing to commit the time needed to achieve the best.

Responsible to: Head of Customer Services / Customer Services Manager / Customer Services Technician

KEY RESPONSIBILITIES

  • Conforming to general health, safety and welfare in the workplace
  • Able to provide excellent customer service, updating internal and external stakeholders at all times
  • Using a range of hand and power tools as required for the job
  • Carry out repairs and installation to the fabric of a building, for example, walls, doors, door frames, skirting boards or plaster damage to internal walls
  • Understand and maintain plumbing and drainage systems, for example repairs to WC systems, leaking taps or water testing and unblocking drains
  • Fitting kitchens and bathrooms with areas of tiling needing to be undertaken
  • Understand and maintain electrical distribution, safe repair of electrical installation to legal requirements, for example replacing damaged sockets, plugs, lighting and fuses
  • Carry out repairs and reactive maintenance
  • Utilise iPad to access/utilise efficiently in-house and online systems
What we are looking for

THE PERSON (Essential)

  • Excellent timekeeping skills with the ability to work in adverse weather conditions
  • Desire to go to a training provider and learn additional theory and practical within this trade
  • Maths and English grades at grade 2 (grade E+) or above or equivalent
  • Passionate about maintenance
  • Keen eye for detail
  • Practical skills with the ability to take on instructions
  • Excellent communication skills , able to work in a team or on your own
  • Flexible approach to working on different sites

THE PERSON (Desirable)

  • Previous experience within construction
  • Maths and English at grade 4 or above (Grade C+) or an equivalent
  • Driving license
Application tips

It’s not just about the placements we offer; Redrow want the right people working for us. As we expect a lot of applications, we need our successful candidates to stand out from the rest. We like our people to be different – so what sets you apart? What can you offer us? Why do you want to work at Redrow?

Be clear and concise, and make sure that everything that goes into your application represents your qualities.

What next? Our recruitment and selection process is designed specifically to get the best from you and demonstrate your personal qualities. So be yourself, take initiative, get involved and enjoy it!

Good luck!

Redrow is an equal opportunities employer and welcomes applications from all suitably qualified candidates, regardless of their race, sex, disability, religion/belief, sexual orientation, or age.

Job Description
Apprentice_Customer_Services_Technician_Job_Description.docx
Closing Date
30/09/2021