Redrow: Receptionist - Redrow Homes South East

Receptionist

This vacancy has now expired, and is not accepting any new applications.

Please search for live opportunities or use the Register Interest facility to sign up for job alerts and/or leave your CV speculatively.

Redrow Homes South East
South East - Kent
Permanent
Competitive salary

Closing Date: 19/12/2021

This vacancy has now expired, and is not accepting any new applications.

Please search for live opportunities or use the Register Interest facility to sign up for job alerts and/or leave your CV speculatively.

Summary

Based at the Reception desk and working on their own at times, the Receptionist will welcome and greet both telephone callers and visitors. Amongst other administrative duties, they will professionally operate the telephone switchboard; ensuring all calls are answered promptly and are efficiently directed to the correct person. They will also greet all visitors – including customers and suppliers – in a welcoming, engaging and professional manner; making them ‘feel good’ about Redrow.

Full Description

1. PHONE CALLS

  • Answer the phone in a professional and courteous manner as quickly as possible – ideally within four rings.
  • Determine the purpose of callers and forward the call to the appropriate person or department or interact with the caller on behalf of Redrow.
  • Take accurate messages from callers wishing to be called back, and deliver these messages to the appropriate recipient in a timely manner.

2. VISITORS

  • Welcome visitors in a professional and courteous manner.
  • Determine the nature of a visitor’s business and announce visitor to the appropriate person or department.
  • Keep track of key peoples’ movements within the building and when they are working away from the office.
  • Create a warm and inviting impression of Redrow with your visitor at all available points of contact.
  • Ensure that the company’s procedures for visitor security are maintained at all times and remain vigilant regarding all persons who enter the company’s premises to ensure they are correctly identified.

3. POST

  • Open the morning post and distribute to the appropriate departments.
  • Ensure SurePost and DX are picked up at appropriate times.
  • Arrange couriers for urgent packages.
  • Receive goods / services into Reception and maintain a log of deliveries / attendance.

What we can do for you

We’ve been building a proud reputation for beautiful high quality homes across England and Wales for over 40 years. Key to our success are the many talented people working in every department across the business who are committed to excellence. We encourage them all to grow and maximise their potential by working with like-minded people who share their vision and values.

At Redrow we are committed to continuously promoting Equality, Diversity and Inclusion (ED&I) throughout the business to build a culture that is inclusive to all, actively values difference and ensures everyone is treated fairly.

Supporting the physical, emotional and financial wellbeing of our people really matters and it’s something we take very seriously. The health and wellbeing of our employees and sub-contractors is embedded at the heart of our culture and as part of this, we offer a wide range of wellbeing programmes, initiatives and education to support our colleagues both in work and in their personal lives.

We promote a culture of development and believe in investing in each individual to help them fulfil their personal goals, excel in their current role and support their future career progression.

Job Description