Reporting directly to the Head of Training, the post holder will be responsible for designing and delivering effective blended learning solutions for Construction functions across the business to develop and maintain workforce effectiveness.

The Customer Service Coordinator will deliver first class service to our customers throughout the customer service process. The Customer Services team requires the ability to deal effectively and efficiently with all customers and be able to manage customers’ expectations appropriately with the objective of achieving customer satisfaction from our customers.

Responsible for: No direct reports

Responsible to: Customer Services Manager

The post holder will support  the life cycle and talent development of apprentices within Redrow with the overall objective to ensure all construction based apprentices are supported to complete qualifications relevant to their role. This will include regular monitoring of the apprentices alongside engagement and partnership development with external providers. The postholder will have excellent communication and coaching skills alongside the ability to provide pastoral care and support to all apprentices throughout their programmes.

The Sales Consultant is Redrow’s ‘ambassador’ to prospective and existing customers, requiring a professional and courteous image at all times with the aim of making the customer feel important and valued. The job purpose is to promptly respond to all leads generated and aim to achieve required conversion rates; closing sales at the earliest opportunity and best price. The Sales Consultant will be actively involved with all parties to achieve legal completion, and will ensure that properties are ready, to company standards, at handover and that the highest levels of customer satisfaction are delivered.

Responsible to: Area Sales Manager

About Redrow Homes

Our purpose is to create a better way for people to live. We care about the quality of homes that we build, the people who help us build them, the communities we create and the society in which we live.

Redrow is the UK’s fastest growing house builder.

We are looking for high performing people looking to build a career in Sales with Redrow. At Redrow you will be part of a business that recognises achievement.

This is an active role based on a construction site and will require working in inclement weather. The time driving the forklift will be dependent upon how busy the site is and the Forklift Driver will be required to carry out general laboring duties in order to assist both Redrow personnel and the various trades on site, as required. There will be the necessity to traverse the site across and around excavations should the need arise.

Reports to: Site Manager / Assistant Site Manager

This is an active role based on a construction site and involves the completion of general laboring duties to assist both Redrow personnel and the various trades on site, as required. There will be the necessity to traverse the site across and around excavations and work during inclement weather should the need arise. There will be, at times, the necessity to access scaffolding by means of a ladder and work on the scaffolding, or from the ladder.

Reports to: Site Manager

To support Sales Administrator by administering the sales information system and provide all other administration services for the sales department and staff.

The position demands absolute discretion, reliability and confidentiality. The jobholder will provide a range of secretarial/administrative services within the department.