• To assist the Purchasing Department with administration duties at procurement stage, preparing enquiry packs and collating tender information.

• Assist with measuring both drawings and completed works on site to compile and check material quantity schedule

• To produce reports for monthly Valuation meetings using Word, Excel, Powerpoint and Redrow Commercial Systems

• Assist with updating Regional Build Costs

• To issue sales, customer service & variation orders to suppliers and to contact suppliers for prices and delivery information

• Assist with the checking of invoice values queried by the Accounts Team

• Placement on a Redrow site for a short period to learn the processes and different people involved in the construction of a Redrow development

• Departmental filing, photocopying/scanning, issuing drawings electronically and collation of information on a regular basis.

• Ensure familiarity with Redrow’s Group Health, Safety and Environmental policies and comply with employee responsibilities.

• At all times comply with company policies, procedures and instructions.

• Assist the Commercial Team in implementing new ideas and methods and continue to seek ways of improving the department’s goals and enhancing the reputation of the company.

• To assist the Purchasing Department with administration duties at procurement stage, preparing enquiry packs and collating tender information.

• Assist with measuring both drawings and completed works on site to compile and check material quantity schedule

• To produce reports for monthly Valuation meetings using Word, Excel, Powerpoint and Redrow Commercial Systems

• Assist with updating Regional Build Costs

• To issue sales, customer service & variation orders to suppliers and to contact suppliers for prices and delivery information

• Assist with the checking of invoice values queried by the Accounts Team

• Placement on a Redrow site for a short period to learn the processes and different people involved in the construction of a Redrow development

• Departmental filing, photocopying/scanning, issuing drawings electronically and collation of information on a regular basis.

• Ensure familiarity with Redrow’s Group Health, Safety and Environmental policies and comply with employee responsibilities.

• At all times comply with company policies, procedures and instructions.

• Assist the Commercial Team in implementing new ideas and methods and continue to seek ways of improving the department’s goals and enhancing the reputation of the company.

HELPDESK

• Log IT related queries onto the Help Desk database, providing the customer with reference and priority details.
• Prioritise Help Desk incidents depending upon business urgency.
• Resolve problems at 1st line where possible.
• Escalate issues to 2nd line support – Technical & Software support teams.
• Keep customer informed of incident progress at regular intervals.
• Manage customer expectations.
• Review logged incidents regularly, escalating matters accordingly.
• Update Help Desk incident information to maintain topicality at all times.
• Provide general (but limited) assistance to users in using internal systems and 3rd party supplied software packages (but not training).

TELEPHONY

• Answer telephone calls for Technical support and Help Desk teams, ensuring that queries are tackled efficiently by either transferring the call to a team member or logging details on the Help Desk incident database.

DOCUMENTATION

• Maintain user, reference and misc. other documentation as required.

SECURITY

• Administer user accounts i.e. setting up, altering, revoking and removing.
• Reset and/or unlock user accounts passwords as required and in accordance with department procedures.
• Report to management breaches in security as required.

If a career in housebuilding excites you, an exceptional opportunity in our South West Bristol  division is waiting for you here...

A career with one of the UK’s leading and award winning housebuilders

A BSc degree in Construction Management fully funded by us

Earn money whilst combining first-class training with relevant, hands-on experience

Redrow prides itself on building quality careers, not just quality homes, and we are excited to invite applications for our Sponsored Degree Programme in Construction Management, in partnership with renowned Liverpool John Moore’s University to commence in September 2022.

• Assist with the production of layouts and technical reports

• Provide technical and engineering support and information to Construction, Commercial and Sales departments

• Prepare Sales and Legal information (Conveyance Plans, Sales Area Layouts and Site Compound Layouts & Transfer Plans

• Gain knowledge and experience of civil engineering and construction, including roads, drainage,  and earthworks

• Uploading technical information to A-Site / Doc Hosting / In house

• Accompanying technical department team members on site visits

• Assist with the production of layouts and technical reports

• Provide technical and engineering support and information to Construction, Commercial and Sales departments

• Prepare Sales and Legal information (Conveyance Plans, Sales Area Layouts and Site Compound Layouts & Transfer Plans

• Gain knowledge and experience of civil engineering and construction, including roads, drainage,  and earthworks

• Uploading technical information to A-Site / Doc Hosting / In house

• Accompanying technical department team members on site visits

• To assist with the preparation of planning applications under the guidance from the Design team

• Assist with the production of layouts and technical reports

• Provide technical and engineering support and information to Construction, Commercial and Sales departments

• Prepare Sales and Legal information (Conveyance Plans, Sales Area Layouts and Site Compound Layouts & Transfer Plans)

• Gain knowledge and experience in the use of AutoCAD

• Uploading technical information to A-Site / Doc Hosting / In house systems[DF1] 

• Assist with the preparation of home user guides under guidance from the Design team

• Accompanying technical department team members on site visits

•  [DF1]We always seem to reference SBMS but no-one outside of Redrow has any knowledge of it!

• To assist with the preparation of planning applications and packs under the guidance from the Design team

• Assist with the production of layouts and technical reports

• Provide technical and engineering support and information to Construction, Commercial and Sales departments

• Prepare Sales and Legal information (Conveyance Plans, Sales Area Layouts and Site Compound Layouts & Transfer Plans

• Gain knowledge and experience of civil engineering construction – roads, sewers, pumping stations and section agreements

• Gain knowledge and experience in the use of AutoCAD

• Uploading technical information to A-Site / Doc Hosting / SBMS

• Registration of Robust Details, NHBC & postal addresses

• Assist with the preparation of home user guides under guidance from the Design team

• Accompanying technical department team members on site visits (PRM & HA)

The Commercial Apprentice will undertake a two-year development programme; studying for a Level 3 Construction Contracting Operations qualification, as well as gaining a wealth of experience from all aspects of the Commercial function in a Redrow divisional office.

The Commercial team is responsible for the separate functions of ‘Purchasing’ and ‘Surveying’ and also provides information on local land acquisition as well as ensuring that all Group Commercial policies and procedures are adhered to within the division. They ensure that money spent when costing up new homes is spent wisely, and the apprentice will learn the tasks and responsibilities of roles within this function, such as Quantity Surveyors and Buyers.

To join our industry-leading programme, you’ll need at least 5 GCSEs at A* - C ( 9 - 4) including Maths and English as a preference.

• To assist QS’s with administration duties at procurement stage, preparing enquiry packs and collating tender information.

• Assist QS’s with measuring both drawings and completed works on site and learn how these relate to budgets, valuations and payments

• To assist QS’s with monthly valuations on site including recording plot progress, Materials On Site and colouring up site plans

• To produce subcontractor payments for review by QS’s

• To produce reports for monthly Valuation meetings using Word, Excel, Powerpoint and Redrow Commercial Systems

• Assist with updating Regional Build Costs and “My Redrow” Sales Collections

• To issue sales variation orders to subcontractors

• Assist with the production and completion of subcontractor final accounts

• Placement on a Redrow site for a short period to learn the processes and different people involved in the construction of a Redrow development

• Departmental filing, photocopying/scanning, issuing drawings electronically and collation of information on a regular basis.

• Ensure familiarity with Redrow’s Group Health, Safety and Environmental policies and comply with employee responsibilities.

• At all times comply with company policies, procedures and instructions.

• Assist the Commercial Team in implementing new ideas and methods and continue to seek ways of improving the department’s goals and enhancing the reputation of the company.