Redrow: Current Vacancies

Current Vacancies 48

Currently we have 48 vacancies.

View all vacancies


Redrow Homes employs more than 2,300 employees across a variety of functions, roles and professions.

We are always looking for talented individuals who want to work for Redrow, if there are no vacancies of interest, please, submit your CV for future consideration.

Redrow is an equal opportunities employer. This policy applies to all aspects of employment including recruitment and selection, opportunities for training and promotion and terms and conditions of service.

Please note that we do not directly employ any trade positions, such as bricklayers, joiners or plumbers. All trade positions are supplied by our selected sub-contractors. For further information on trade-specific careers,   please visit the Construction Industry Training Board (CITB).

There are 3 results that match your search.

Don't forget that you can refine your results, by location, above, or if there's nothing suitable at present then please use our Register Interest facility for Job alerts and Speculative Application

Customer Service Apprentice

Division

Redrow Homes North West

Department

Apprentices

Location

Warrington - WA4 4GE

Summary

Redrow Homes are looking for an individual who is passionate about excellent customer service. Working as an apprentice you will support with the day-to-day running of a busy customer services department undertaking varies administration duties on a daily basis.

The main objective of your role would be to support the Customer Services Department in providing a high quality service to our customers by administering the customer service information system and providing all other administration services for the Customer Services Department. As part of the apprenticeship you will be studying a L2 or L3 customer service qualification through one of Redrow’s training partners.

As an apprentice with Redrow, you will join an exciting team, fulfil your passion and start gaining skills needed to build an exciting career.  If you want to start earning while gaining the skills, and qualifications, then Redrow’s Apprentice programme is perfect for you!

KEY RESPONSIBILITIES

  • Answer the telephone/take messages champion the customer throughout the business and be the first point of contact with the customer once completion has taken place answering calls and queries accurately and consistently
  • Maintain a smartly presented, polite, diligent, positive and professional attitude at all times; demonstrate knowledge and build customer confidence
  • Ensure Accuracy of all inputted data and all communication in line with procedures.
  • Manage customer expectations through clearly explaining the situation, next steps and potential outcomes
  • Support the management of technicians diaries and develop relationships within the team with all staff members
  • Understand the need for effective customer service and its role within our standards as a 5* builder. 
  • Support the production and maintenance of plot files
  • Support the coordination of works in social housing plots
  • Taking delivery of goods and booking items onto spreadsheet
  • Greeting any and all visitors in a professional and courteous manner
  • Raise purchase orders using in-house system
  • To monitor and process post both in and out
  • Provide support with Administration tasks including but not limited to -typing, photocopying, scanning and laminating
  • At all times comply with company policies, procedures and instructions
  • Ensure familiarity with Redrow Group’s Health, Safety and Environmental policies and comply with employee responsibilities
  • Contribute to improving the business, protecting and enhancing the reputation of the company by putting forward new ideas and, when requested to do so, implementing change

Closing Date

28/02/2022

Number of positions for this role

1

Customer Services Apprentice

Division

Redrow Homes Yorkshire

Department

Apprentices

Location

Wakefield - WF2 0XG

Summary

Redrow Homes are looking for an individual who is passionate about excellent customer service. Working as an apprentice you will support with the day-to-day running of a busy customer services department undertaking varies administration duties on a daily basis.

The main objective of your role would be to support the Customer Services Department in providing a high quality service to our customers by administering the customer service information system and providing all other administration services for the Customer Services Department. As part of the apprenticeship you will be studying a L2 or L3 customer service qualification through one of Redrow’s training partners.

As an apprentice with Redrow, you will join an exciting team, fulfil your passion and start gaining skills needed to build an exciting career.  If you want to start earning while gaining the skills, and qualifications, then Redrow’s Apprentice programme is perfect for you!

KEY RESPONSIBILITIES

  • Answer the telephone/take messages champion the customer throughout the business and be the first point of contact with the customer once completion has taken place answering calls and queries accurately and consistently

  • Maintain a smartly presented, polite, diligent, positive and professional attitude at all times; demonstrate knowledge and build customer confidence

  • Ensure Accuracy of all inputted data and all communication in line with procedures.

  • Manage customer expectations through clearly explaining the situation, next steps and potential outcomes

  • Support the management of technicians diaries and develop relationships within the team with all staff members

  • Understand the need for effective customer service and its role within our standards as a 5* builder. 

  • Support the production and maintenance of plot files

  • Support the coordination of works in social housing plots

  • Taking delivery of goods and booking items onto spreadsheet

  • Greeting any and all visitors in a professional and courteous manner

  • Raise purchase orders using in-house system

  • To monitor and process post both in and out

  • Provide support with Administration tasks including but not limited to -typing, photocopying, scanning and laminating

  • At all times comply with company policies, procedures and instructions

  • Ensure familiarity with Redrow Group’s Health, Safety and Environmental policies and comply with employee responsibilities

  • Contribute to improving the business, protecting and enhancing the reputation of the company by putting forward new ideas and, when requested to do so, implementing change

Closing Date

11/02/2022

Number of positions for this role

1

Customer Services Coordinator

Division

Redrow Homes South West

Department

Customer Services

Location

Bristol - South West

Summary

The Customer Service Coordinator will deliver first class service to our customers throughout the customer service process. The Customer Services team requires the ability to deal effectively and efficiently with all customers and be able to manage customers’ expectations appropriately with the objective of achieving customer satisfaction from our customers.


Responsible for: No direct reports


Responsible to: Customer Services Manager

Closing Date

09/02/2022

Number of positions for this role

1